(Our) knowledge is (your) power.

We eat, sleep, and breathe texting for higher education. Here are insights and best practices you can put into action on your campus.

Managing Texting Preferences in an Enterprise Environment

Texting has taken higher education by storm and is now the most effective way to communicate with today’s students. Of course, as with the introduction of any new technology, it’s important to be...


What’s a Good Response Rate?

When it comes to our clients, they’re obsessed with analytics. “What’s a good response rate when texting?” is actually one of the most frequently asked questions we receive. And it’s justified as...


Seven Rules of Engagement - Mongoose Style

Higher education is more competitive than ever.  For many campuses to succeed, they must be nimble and outsmart competitors to attract potential students (and to keep the attention of current...


[Free Template] Text Messaging Policy for Your Campus

Download Non-emergency Text Messaging Policy Template Google Doc, Word Document, PDF

Impact of Texting on Enrollment

The bottom line:

There’s a clear correlation between admissions reps who are texting students and those who are meeting - and exceeding - their territory expectations.


The Student Communication Crisis

We've all heard it. Students do not answer phone calls or listen to voicemail. Many do not even have voicemail set-up. They also sparingly use email. It is hard to blame them. A college bound high...


[ Case Study ] Texting & Yield at Presbyterian College

Suzanne Petrusch, VP Enrollment and Marketing at Presbyterian College, began texting prospective students in 2009. Over the last eight years, a lot has changed; not only from a technology...


Legalities of Texting Students

(and why it’s awesome to be a non-profit)


Stop. Using. Periods.

Why you should (almost) always end student texts with “?”


Using a phone to text students is (now) a bad idea.

Many institutions provide admissions counselors with mobile phones. It makes sense. It allows them to not have to use their personal mobile for university business. They can check email, send texts,...


To learn how to implement a texting platform on your campus, complete the form below.

Recent Posts